Shipping will be charged in your local currency. We ship to UK, EU, Norway, Switzerland, USA, Canada, Australia, Hong Kong SAR, Japan, South Korea, New Zealand and Singapore.
|Orders under £100
|Orders £100 and over
USA / CANADA
|Orders under $100 (USD)
|Orders $100 and over
|Orders under €100
|Orders €100 and over
WORLDWIDE (EXCLUDING EU, UK, USA AND CANADA)
Flat rate of $26.99 USD
* Shipping rates are shown in local currency and may fluctuate with exchange rate changes.
14x11inch art and book prints are sent by standard post/no tracking. All larger prints/framed and canvas are sent standard courier / tracked.
All items are made to order and shipped from the UK usually within 4 working days of payment being received. We have done our best to estimate postage times below but please allow longer during busy periods, i.e - Christmas
Our cushions are individually printed, hand cut, sewn and made entirely in the UK to order. There-fore please allow 2-3 weeks.
Cushions are all sent by courier. UK/EU- Delivery via Fedex or DPD on an expedited service. US/Canada via Fedex on an overnight service.
Our lampshades are individually printed, hand rolled and made entirely in the UK to order.
Therefore please allow 2-3 weeks. We ship lampshades to UK/EU/US & Canada. These are sent tracked.
Duties Custom FeesThe buyer is responsible for any duties and/or customs fees that may be incurred by their destination country.
If for any reason you are not completely satisfied with your online purchase and wish to return it for a full refund, you may return it for a refund, as long as it was not a custom made item. Custom and personalised items are not able to be returned.
You have 14 days from receipt of your items to notify us of your intent to return it. You then have 14 days after to actually return it to us at:
The Old Vineyard
Devon, EX20 3DS
In the case of international returns please ensure that your package is marked very clearly with the word ' RETURNED GOODS ' - preferably in big black letters. You also need to make sure that customs forms are very clearly marked RETURNED GOODS. This will prevent any customs charges being added, however please note that any import duty incurred by us will be deducted from your refund.
All goods need to be returned to us in their original packaging, unused and in perfect sellable condition. Returned items that do not meet our policy will not be accepted and will be sent back to you.
For your own protection we suggest that you use a shipping service with tracking and insurance in case the item is lost or damaged. You will be liable if your return is lost or damaged in transit.
If 14 days have passed since you received your item, unfortunately we cannot offer you a refund or exchange.
Once goods are received back to us, they will be checked and, if they meet our returns policy, a refund will be issued within 15 days.